Effective Date: July 1st, 2020 Notice Version: 1.0
Data Controller Contact Information
Damage, Return & Exchange Policies
If you have received a Staycation Box and it has been damaged in transportation, please contact us as soon as possible and we can discuss replacement of the Staycation Box. If for any other reason you are not satisfied with your order please let us know. All shipping costs are non-refundable.
As defined by the BC Liquor Control Act, we are able to ship gift baskets with Alcohol to recipients that are 19 years of age or older. Alcoholic beverages are purchased directly from the BC Liquor Store at the time of order, as we are not permitted to store alcohol on premise.
As product availability may vary, Staycation Boxes reserves the right to substitute similar products of equal or greater value. We do our best to ensure your gift is exactly what is shown online but due to circumstances beyond our control sometimes our suppliers may be out of stock of a certain product, which seldom occurs, as your satisfaction is our #1 priority.